Q & A

• Q: How long does it take to produce ice? How much ice can this ice maker produce in one day?

  A: Thanks to this ice maker’s rapid ice-making, you can get ice in just 6 minutes. The daily output is 24 lbs, enough to ensure its ice basket is always topped off.

• Q: What is the difference between the two ice sizes?

  A: The large ice melts slower than the smaller ice, creating a longer-lasting chill. This is ideal for whisky, seafood, ice packs, etc. The smaller ice rapidly cools drinks for a quick chill, it is ideal for coffee, soda, juice, etc.

• Q: Why is this ice basket so special?

  A: Its revolutionary pull-out design allows the ice maker to confidently fit in any space. You do not need to worry about the height of its lid, just enjoy the pull-out convenience.

• Q: Does the ice maker emit a loud noise when operating?

  A: Not at all. The working sound of the ice maker is not loud. Usually, the noise level is slightly higher than a soft whisper. You will not notice it while it is working.

• Q: Is it suitable for my apartment?

  A: Yes, its compact footprint allows for easy storage and use. You may place it under a cabinet, on a kitchen counter, or anywhere else you prefer.

• Q: How does the cleaning mode work?

  A: After activating the cleaning mode, the ice maker will automatically and thoroughly clean all the tubes to ensure the cleanliness of the ice. It effortlessly saves you time and energy. Just press the button and leave the machine to clean itself.