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Warranty
Intro

HiCOZY provides a warranty for each of our products. You can find the precise warranty period of your product in the instructions inside the box or on the chart below. Please note this warranty is effective from the date of receipt. It is non-transferable and applies only to the original purchase.

Our warranty is for purchases made through www.hicozy.com or the HiCOZY store on Amazon. For purchases made through other resellers, please contact them directly. This limited warranty provided by the manufacturer in no way affects a potential statutory warranty provided by law.

Warranty Timeline
Product Warranty Period (Months)
Ice maker 12
Vacuum Sealer 12
Electric Spin Scrubber 12
Portable Air Cooler 12
Pet Grooming Kit 12
Process a Warranty

If your product has a defect during its warranty period, please fill in the following form and we will respond within 24-48 hours. The defective device’s serial number and/or visible proof depicting the defect are required. It may save time to first troubleshoot problems by looking at the User Manuals or visiting our FAQ page before filing a warranty claim.

Note: It may be necessary to return the defective device for quality inspection before HiCOZY sends a replacement.

Information:

Purchase Site

  • * First Name

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  • Order Number (Optional)
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  • * Issues/Message

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Copyright © 2022 ~ 2025 HiCOZY All Rights Reserved

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Copyright © 2022 ~ 2025 HiCOZY All Rights Reserved

Copyright © 2022 ~ 2025 HiCOZY All Rights Reserved

Copyright © 2022 ~ 2025 HiCOZY All Rights Reserved

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'1-14' let thisYear = serverTime.split(',')[1].slice(-4); let url = 'https://date.nager.at/api/v3/publicholidays/' + thisYear + '/us'; $.get(url, function (res) { publicholidays = res; let NewHol = []; for (let i = 0; i < publicholidays.length; i++) { NewHol[NewHol.length] = publicholidays[i].date .slice(5) .split('-') .map(Number) .toString() .replace(/,/g, '-'); } if (thisYear === '2024') { NewHol.push('11-29') } // NewHol.includes(US_Day) ? 1 : 0; if ( NewHol.includes(US_Day) == false ) { window.__lc = window.__lc || {}; window.__lc.license = 16320717; ; (function (n, t, c) { function i(n) { return e._h ? e._h.apply(null, n) : e._q.push(n) } var e = { _q: [], _h: null, _v: "2.0", on: function () { i(["on", c.call(arguments)]) }, once: function () { i(["once", c.call(arguments)]) }, off: function () { i(["off", c.call(arguments)]) }, get: function () { if (!e._h) throw new Error("[LiveChatWidget] You can't use getters before load."); return i(["get", c.call(arguments)]) }, call: function () { i(["call", c.call(arguments)]) }, init: function () { var n = t.createElement("script"); n.async = !0, n.type = "text/javascript", n.src = "https://cdn.livechatinc.com/tracking.js", t.head.appendChild(n) } }; !n.__lc.asyncInit && e.init(), n.LiveChatWidget = n.LiveChatWidget || e }(window, document, [].slice)) $('.floatContactUs .callTxt').show(); $('.open-livechat-pop').show(); } else { $('.floatContactUs .callTxt').hide(); $('.open-livechat-pop').hide(); } }) } // 获取服务器时间 ，if =localhost 获取本地时间 var tOption = new Object({ year: "numeric", //"numeric" 正常数值表示， "2-digit" 显示两位数 month: "numeric", //"numeric", "2-digit", "narrow", "short", "long" day: "numeric", //"numeric", "2-digit" hour: "numeric", //"numeric", "2-digit" minute: "numeric",//"numeric", "2-digit" second: "numeric",//"numeric", "2-digit" timeZone: SiteTARGET, hour12: false, weekday: "short", //"narrow", "short", "long" }) if (location.hostname != 'localhost') { // if (1) { var xhr = new XMLHttpRequest(); xhr.open('HEAD', location.href.toString(), false); xhr.send(); var XHRD = xhr.getResponseHeader("Date"); // var XHRD = 'Thu, 26 Oct 2023 00:30:48 GMT'; serverTime = new Date(XHRD); } serverTime = serverTime.toLocaleString("en-US", tOption) //同时满足在 工作时间内 && 美国站展示 LiveChat 9 ~ 17:00:00 livechatholidays(serverTime) // if (!dayNow(serverTime) && getT(serverTime, 9, 17)) { /* if (1) { window.__lc = window.__lc || {}; window.__lc.license = 16320717; ;(function(n,t,c){function i(n){return e._h?e._h.apply(null,n):e._q.push(n)}var e={_q:[],_h:null,_v:"2.0",on:function(){i(["on",c.call(arguments)])},once:function(){i(["once",c.call(arguments)])},off:function(){i(["off",c.call(arguments)])},get:function(){if(!e._h)throw new Error("[LiveChatWidget] You can't use getters before load.");return i(["get",c.call(arguments)])},call:function(){i(["call",c.call(arguments)])},init:function(){var n=t.createElement("script");n.async=!0,n.type="text/javascript",n.src="https://cdn.livechatinc.com/tracking.js",t.head.appendChild(n)}};!n.__lc.asyncInit&&e.init(),n.LiveChatWidget=n.LiveChatWidget||e}(window,document,[].slice)) $('.floatContactUs .callTxt').hide(); }else{ $('.floatContactUs .callTxt').show(); } */ // ************************ LiveChat End ************************************ -->